Design and Construction of an Advisory Dialogue Database

Tadahiko KUMAMOTO; Akira ITO; Tsuyoshi EBINA

Design and Construction of an Advisory Dialogue Database

Tadahiko KUMAMOTO, Akira ITO, Tsuyoshi EBINA

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We are aming to develop a computer-based consultant system which helps novice computer users to achieve their task goals on computers through natural language dialogues. Our target is spoken Japanese. To develop effective methods for processing spoken Japanese, it is essential to analyze real dialogues and to find the characteristics of spoken Japanese. In this paper, we discuss the design problems associated with constructing a spoken dialogue database from the viewpoint of advisory dialogue collection, describe XMH (X-window-based electronic mail handling program) usage experiments made to collect advisory dialogues between novice XMH users and an expert consultant, and show the dialogue database we constructed from these dialogues. The main features of our database are as follows: (1) Our target dialogues were advisory ones. (2) The advisory dialogues were all related to the use of XMH that has a visual interface operated by a keyboard and a mouse. (3) The primary objective of the users was not to engage in dialogues but to achieve specific task goals using XMH. (4) Not only what the users said but also XMH operations performed by the users are included as dialogue elements. This kind of dialogue database is a very effective source for developing new methods for processing spoken language in multimodal consultant systems, and we have therefore made it available to the public. Based on our analysis of the database, we have already developed several effective methods such as a method for recognizing user's communicative intention from a transcript of spoken Japanese, and a method for controlling dialogues between a novice XMH user and the computer-based consultant system which we are developing. Also, we have proposed several response generation rules as the response strategy for the consultant system. We have developed an experimental consultant system by implementing the above methods and strategy.

Publication: IEICE TRANSACTIONS on Information Vol.E78-D No.4 pp.420-427

Publication Date: 1995/04/25

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Type of Manuscript: PAPER

Category: Databases

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Tadahiko KUMAMOTO, Akira ITO, Tsuyoshi EBINA, "Design and Construction of an Advisory Dialogue Database" in IEICE TRANSACTIONS on Information, vol. E78-D, no. 4, pp. 420-427, April 1995, doi: .
Abstract: We are aming to develop a computer-based consultant system which helps novice computer users to achieve their task goals on computers through natural language dialogues. Our target is spoken Japanese. To develop effective methods for processing spoken Japanese, it is essential to analyze real dialogues and to find the characteristics of spoken Japanese. In this paper, we discuss the design problems associated with constructing a spoken dialogue database from the viewpoint of advisory dialogue collection, describe XMH (X-window-based electronic mail handling program) usage experiments made to collect advisory dialogues between novice XMH users and an expert consultant, and show the dialogue database we constructed from these dialogues. The main features of our database are as follows: (1) Our target dialogues were advisory ones. (2) The advisory dialogues were all related to the use of XMH that has a visual interface operated by a keyboard and a mouse. (3) The primary objective of the users was not to engage in dialogues but to achieve specific task goals using XMH. (4) Not only what the users said but also XMH operations performed by the users are included as dialogue elements. This kind of dialogue database is a very effective source for developing new methods for processing spoken language in multimodal consultant systems, and we have therefore made it available to the public. Based on our analysis of the database, we have already developed several effective methods such as a method for recognizing user's communicative intention from a transcript of spoken Japanese, and a method for controlling dialogues between a novice XMH user and the computer-based consultant system which we are developing. Also, we have proposed several response generation rules as the response strategy for the consultant system. We have developed an experimental consultant system by implementing the above methods and strategy.
URL: https://globals.ieice.org/en_transactions/information/10.1587/e78-d_4_420/_p

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@ARTICLE{e78-d_4_420,
author={Tadahiko KUMAMOTO, Akira ITO, Tsuyoshi EBINA, },
journal={IEICE TRANSACTIONS on Information},
title={Design and Construction of an Advisory Dialogue Database},
year={1995},
volume={E78-D},
number={4},
pages={420-427},
abstract={We are aming to develop a computer-based consultant system which helps novice computer users to achieve their task goals on computers through natural language dialogues. Our target is spoken Japanese. To develop effective methods for processing spoken Japanese, it is essential to analyze real dialogues and to find the characteristics of spoken Japanese. In this paper, we discuss the design problems associated with constructing a spoken dialogue database from the viewpoint of advisory dialogue collection, describe XMH (X-window-based electronic mail handling program) usage experiments made to collect advisory dialogues between novice XMH users and an expert consultant, and show the dialogue database we constructed from these dialogues. The main features of our database are as follows: (1) Our target dialogues were advisory ones. (2) The advisory dialogues were all related to the use of XMH that has a visual interface operated by a keyboard and a mouse. (3) The primary objective of the users was not to engage in dialogues but to achieve specific task goals using XMH. (4) Not only what the users said but also XMH operations performed by the users are included as dialogue elements. This kind of dialogue database is a very effective source for developing new methods for processing spoken language in multimodal consultant systems, and we have therefore made it available to the public. Based on our analysis of the database, we have already developed several effective methods such as a method for recognizing user's communicative intention from a transcript of spoken Japanese, and a method for controlling dialogues between a novice XMH user and the computer-based consultant system which we are developing. Also, we have proposed several response generation rules as the response strategy for the consultant system. We have developed an experimental consultant system by implementing the above methods and strategy.},
keywords={},
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ISSN={},
month={April},}

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TY - JOUR
TI - Design and Construction of an Advisory Dialogue Database
T2 - IEICE TRANSACTIONS on Information
SP - 420
EP - 427
AU - Tadahiko KUMAMOTO
AU - Akira ITO
AU - Tsuyoshi EBINA
PY - 1995
DO -
JO - IEICE TRANSACTIONS on Information
SN -
VL - E78-D
IS - 4
JA - IEICE TRANSACTIONS on Information
Y1 - April 1995
AB - We are aming to develop a computer-based consultant system which helps novice computer users to achieve their task goals on computers through natural language dialogues. Our target is spoken Japanese. To develop effective methods for processing spoken Japanese, it is essential to analyze real dialogues and to find the characteristics of spoken Japanese. In this paper, we discuss the design problems associated with constructing a spoken dialogue database from the viewpoint of advisory dialogue collection, describe XMH (X-window-based electronic mail handling program) usage experiments made to collect advisory dialogues between novice XMH users and an expert consultant, and show the dialogue database we constructed from these dialogues. The main features of our database are as follows: (1) Our target dialogues were advisory ones. (2) The advisory dialogues were all related to the use of XMH that has a visual interface operated by a keyboard and a mouse. (3) The primary objective of the users was not to engage in dialogues but to achieve specific task goals using XMH. (4) Not only what the users said but also XMH operations performed by the users are included as dialogue elements. This kind of dialogue database is a very effective source for developing new methods for processing spoken language in multimodal consultant systems, and we have therefore made it available to the public. Based on our analysis of the database, we have already developed several effective methods such as a method for recognizing user's communicative intention from a transcript of spoken Japanese, and a method for controlling dialogues between a novice XMH user and the computer-based consultant system which we are developing. Also, we have proposed several response generation rules as the response strategy for the consultant system. We have developed an experimental consultant system by implementing the above methods and strategy.
ER -