Cyber-Physical Hybrid Environment Using a Largescale Discussion System Enhances Audiences' Participation and Satisfaction in the Panel Discussion

Satoshi KAWASE; Takayuki ITO; Takanobu OTSUKA; Akihisa SENGOKU; Shun SHIRAMATSU; Tokuro MATSUO; Tetsuya OISHI; Rieko FUJITA; Naoki FUKUTA; Katsuhide FUJITA

doi:10.1587/transinf.2016IIP0013

Cyber-Physical Hybrid Environment Using a Largescale Discussion System Enhances Audiences' Participation and Satisfaction in the Panel Discussion

Satoshi KAWASE, Takayuki ITO, Takanobu OTSUKA, Akihisa SENGOKU, Shun SHIRAMATSU, Tokuro MATSUO, Tetsuya OISHI, Rieko FUJITA, Naoki FUKUTA, Katsuhide FUJITA

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Performance based on multi-party discussion has been reported to be superior to that based on individuals. However, it is impossible that all participants simultaneously express opinions due to the time and space limitations in a large-scale discussion. In particular, only a few representative discussants and audiences can speak in conventional unidirectional discussions (e.g., panel discussion), although many participants gather for the discussion. To solve these problems, in this study, we proposed a cyber-physical discussion using “COLLAGREE,” which we developed for building consensus of large-scale online discussions. COLLAGREE is equipped with functions such as a facilitator, point ranking system, and display of discussion in tree structure. We focused on the relationship between satisfaction with the discussion and participants' desire to express opinions. We conducted the experiment in the panel discussion of an actual international conference. Participants who were audiences in the floor used COLLAGREE during the panel discussion. They responded to questionnaires after the experiment. The main findings are as follows: (1) Participation in online discussion was associated with the satisfaction of the participants; (2) Participants who desired to positively express opinions joined the cyber-space discussion; and (3) The satisfaction of participants who expressed opinions in the cyber-space discussion was higher than those of participants who expressed opinions in the real-space discussion and those who did not express opinions in both the cyber- and real-space discussions. Overall, active behaviors in the cyber-space discussion were associated with participants' satisfaction with the entire discussion, suggesting that cyberspace provided useful alternative opportunities to express opinions for audiences who used to listen to conventional unidirectional discussions passively. In addition, a complementary relationship exists between participation in the cyber-space and real-space discussions. These findings can serve to create a user-friendly discussion environment.

Publication: IEICE TRANSACTIONS on Information Vol.E101-D No.4 pp.847-855

Publication Date: 2018/04/01

Publicized: 2018/01/19

Online ISSN: 1745-1361

DOI: 10.1587/transinf.2016IIP0013

Type of Manuscript: Special Section PAPER (Special Section on Intelligent Information and Communication Technology and its Applications to Creative Activity Support)

Category: Creativity Support Systems and Decision Support Systems

Authors

Satoshi KAWASE
  Nagoya Institute of Technology
Takayuki ITO
  Nagoya Institute of Technology
Takanobu OTSUKA
  Nagoya Institute of Technology
Akihisa SENGOKU
  Nagoya Institute of Technology
Shun SHIRAMATSU
  Nagoya Institute of Technology
Tokuro MATSUO
  Advanced Institute of Industrial Technology
Tetsuya OISHI
  Advanced Institute of Industrial Technology
Rieko FUJITA
  Advanced Institute of Industrial Technology
Naoki FUKUTA
  Shizuoka University
Katsuhide FUJITA
  Tokyo University of Agriculture and Technology

Keyword

large-scale cyber-physical discussion, COLLAGREE, satisfaction, attention, collective intelligence

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Satoshi KAWASE, Takayuki ITO, Takanobu OTSUKA, Akihisa SENGOKU, Shun SHIRAMATSU, Tokuro MATSUO, Tetsuya OISHI, Rieko FUJITA, Naoki FUKUTA, Katsuhide FUJITA, "Cyber-Physical Hybrid Environment Using a Largescale Discussion System Enhances Audiences' Participation and Satisfaction in the Panel Discussion" in IEICE TRANSACTIONS on Information, vol. E101-D, no. 4, pp. 847-855, April 2018, doi: 10.1587/transinf.2016IIP0013.
Abstract: Performance based on multi-party discussion has been reported to be superior to that based on individuals. However, it is impossible that all participants simultaneously express opinions due to the time and space limitations in a large-scale discussion. In particular, only a few representative discussants and audiences can speak in conventional unidirectional discussions (e.g., panel discussion), although many participants gather for the discussion. To solve these problems, in this study, we proposed a cyber-physical discussion using “COLLAGREE,” which we developed for building consensus of large-scale online discussions. COLLAGREE is equipped with functions such as a facilitator, point ranking system, and display of discussion in tree structure. We focused on the relationship between satisfaction with the discussion and participants' desire to express opinions. We conducted the experiment in the panel discussion of an actual international conference. Participants who were audiences in the floor used COLLAGREE during the panel discussion. They responded to questionnaires after the experiment. The main findings are as follows: (1) Participation in online discussion was associated with the satisfaction of the participants; (2) Participants who desired to positively express opinions joined the cyber-space discussion; and (3) The satisfaction of participants who expressed opinions in the cyber-space discussion was higher than those of participants who expressed opinions in the real-space discussion and those who did not express opinions in both the cyber- and real-space discussions. Overall, active behaviors in the cyber-space discussion were associated with participants' satisfaction with the entire discussion, suggesting that cyberspace provided useful alternative opportunities to express opinions for audiences who used to listen to conventional unidirectional discussions passively. In addition, a complementary relationship exists between participation in the cyber-space and real-space discussions. These findings can serve to create a user-friendly discussion environment.
URL: https://globals.ieice.org/en_transactions/information/10.1587/transinf.2016IIP0013/_p

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@ARTICLE{e101-d_4_847,
author={Satoshi KAWASE, Takayuki ITO, Takanobu OTSUKA, Akihisa SENGOKU, Shun SHIRAMATSU, Tokuro MATSUO, Tetsuya OISHI, Rieko FUJITA, Naoki FUKUTA, Katsuhide FUJITA, },
journal={IEICE TRANSACTIONS on Information},
title={Cyber-Physical Hybrid Environment Using a Largescale Discussion System Enhances Audiences' Participation and Satisfaction in the Panel Discussion},
year={2018},
volume={E101-D},
number={4},
pages={847-855},
abstract={Performance based on multi-party discussion has been reported to be superior to that based on individuals. However, it is impossible that all participants simultaneously express opinions due to the time and space limitations in a large-scale discussion. In particular, only a few representative discussants and audiences can speak in conventional unidirectional discussions (e.g., panel discussion), although many participants gather for the discussion. To solve these problems, in this study, we proposed a cyber-physical discussion using “COLLAGREE,” which we developed for building consensus of large-scale online discussions. COLLAGREE is equipped with functions such as a facilitator, point ranking system, and display of discussion in tree structure. We focused on the relationship between satisfaction with the discussion and participants' desire to express opinions. We conducted the experiment in the panel discussion of an actual international conference. Participants who were audiences in the floor used COLLAGREE during the panel discussion. They responded to questionnaires after the experiment. The main findings are as follows: (1) Participation in online discussion was associated with the satisfaction of the participants; (2) Participants who desired to positively express opinions joined the cyber-space discussion; and (3) The satisfaction of participants who expressed opinions in the cyber-space discussion was higher than those of participants who expressed opinions in the real-space discussion and those who did not express opinions in both the cyber- and real-space discussions. Overall, active behaviors in the cyber-space discussion were associated with participants' satisfaction with the entire discussion, suggesting that cyberspace provided useful alternative opportunities to express opinions for audiences who used to listen to conventional unidirectional discussions passively. In addition, a complementary relationship exists between participation in the cyber-space and real-space discussions. These findings can serve to create a user-friendly discussion environment.},
keywords={},
doi={10.1587/transinf.2016IIP0013},
ISSN={1745-1361},
month={April},}

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TY - JOUR
TI - Cyber-Physical Hybrid Environment Using a Largescale Discussion System Enhances Audiences' Participation and Satisfaction in the Panel Discussion
T2 - IEICE TRANSACTIONS on Information
SP - 847
EP - 855
AU - Satoshi KAWASE
AU - Takayuki ITO
AU - Takanobu OTSUKA
AU - Akihisa SENGOKU
AU - Shun SHIRAMATSU
AU - Tokuro MATSUO
AU - Tetsuya OISHI
AU - Rieko FUJITA
AU - Naoki FUKUTA
AU - Katsuhide FUJITA
PY - 2018
DO - 10.1587/transinf.2016IIP0013
JO - IEICE TRANSACTIONS on Information
SN - 1745-1361
VL - E101-D
IS - 4
JA - IEICE TRANSACTIONS on Information
Y1 - April 2018
AB - Performance based on multi-party discussion has been reported to be superior to that based on individuals. However, it is impossible that all participants simultaneously express opinions due to the time and space limitations in a large-scale discussion. In particular, only a few representative discussants and audiences can speak in conventional unidirectional discussions (e.g., panel discussion), although many participants gather for the discussion. To solve these problems, in this study, we proposed a cyber-physical discussion using “COLLAGREE,” which we developed for building consensus of large-scale online discussions. COLLAGREE is equipped with functions such as a facilitator, point ranking system, and display of discussion in tree structure. We focused on the relationship between satisfaction with the discussion and participants' desire to express opinions. We conducted the experiment in the panel discussion of an actual international conference. Participants who were audiences in the floor used COLLAGREE during the panel discussion. They responded to questionnaires after the experiment. The main findings are as follows: (1) Participation in online discussion was associated with the satisfaction of the participants; (2) Participants who desired to positively express opinions joined the cyber-space discussion; and (3) The satisfaction of participants who expressed opinions in the cyber-space discussion was higher than those of participants who expressed opinions in the real-space discussion and those who did not express opinions in both the cyber- and real-space discussions. Overall, active behaviors in the cyber-space discussion were associated with participants' satisfaction with the entire discussion, suggesting that cyberspace provided useful alternative opportunities to express opinions for audiences who used to listen to conventional unidirectional discussions passively. In addition, a complementary relationship exists between participation in the cyber-space and real-space discussions. These findings can serve to create a user-friendly discussion environment.
ER -